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Branding and Brand Strategy for Growing Companies

Branding and Brand Strategy for Growing Companies

Branding for Restless Companies and Driven Entrepreneurs

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Rising above the noise with David Brier

9 Expert Ways to Ensure AI Won’t Screw Up Your Business

Reading Time: 3 minutes
David Brier discusses meaningful connections with customers

Imagine handing a cutting-edge AI tool to someone who hasn’t even learned to tie their shoes—it simply won’t work.

It’s like having a superhero gadget that needs a bit of know-how to truly “save the world.”

Now, what if I told you there are nine expert ways to create truly meaningful connections with your customers?

I’m not a betting man, but… I’m betting you’d jump at the chance.

Let’s dive in and roll the dice.

Ready to Create Meaningful Connections With Customers (That Outsmart AI)?

This list is ground zero. If you don’t have these points in place, you’re behind the eightball. Like WAY behind.

And just for the record, this is NOT the way to make meaningful connections with customers:

how to NOT make meaningful connections

9 Ways to Ensure AI Won’t Screw With You

I’ve taken 9 core steps any brand can use right now. No matter your industry or your niche or method to acquire customers.

Here they are (followed by graphics you can share and post on social media or share with your team).

1. Cut out the layers between your actual frontline people and your customers. Humanity will always outperform “processes.” 

2. Listen more than you talk.

3. Note what moves the dial in your conversations.

4. Avoid cliches and, whatever you do, never “bait and switch” and betray your customer’s trust.

5. The more human you are, the more accessible and relatable you are as a brand.

6. The more customers know they can actually speak to a caring and interested individual, the better your brand will be seen in the hearts and minds of those you serve. 

7. Companies must be honest and look at both sides of their brand: the micro which is the brand itself, and the macro which is the world out there, the world of those we serve. 

8. Don’t choose the same language, the same terms, the same features, and the same arguments as your competitors.

9. Ignore “mission statement” language. Instead, embrace the language and values of those you serve to become an extension of what they aspire to be.

AI 101: For Those Who Need an Extra Shot of Mental Caffeine, Here You Go (Perfect to Share on Social Media)

Meaningful Connections With Customers, step 1
Meaningful Connections With Customers, step 2
Meaningful Connections With Customers, step 3
Meaningful Connections With Customers, step 4
Meaningful Connections With Customers, step 5
Meaningful Connections With Customers, step 6
Meaningful Connections With Customers, step 7
Meaningful Connections With Customers, step 8
Meaningful Connections With Customers, step 9

With this list, sales can elevate their impact.

With this list, marketing can say things that are meaningful to customers well beyond “call to action.”

Now, go ahead and create meaningful connections with customers.

meaningful connections

Need further ammunition? Check this out.

Related articles:

Brand Intervention: An Exclusive Cure for Chocolate Intoxication

How This Company Rebrand Won by Unearthing a 70-year-old Document

Brand Intervention: The Day Gary Vaynerchuk Blew My Mind

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For over 30 years, David Brier has worked with large and small companies and startups that refuse to blend in and want — not only a brand that has something to say but — a brand that demands to be heard: to defy gravity and rise above the noise. Read More…

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